Rules governing the use of the website
Terms and Conditions
Welcome to Save Max! We are a real estate information service facilitating and connecting people in the real estate market. Save Max, along with its subsidiaries and affiliates (referred to as "Save Max"), grants you access to various services, including but not limited to the Save Max Website (the "Website"), Save Max's mobile applications, and any or all services available through our Website (collectively the "Services"). The ownership and operation of the Website are under Save Max Real Estate Brokerage Private Limited, a company incorporated under the laws of India.
Why We Collect Information from You
Save Max functions as a real estate information service, using the collected information for the following purposes:
- We tailor our Services to suit your specific needs, ensuring you find the most relevant and personalized solutions that optimize your overall experience.
- We update you on residential real estate news and information, ensuring you remain connected with Save Max across various online platforms.
- We aim to connect you with the right parties for selling, buying, renting, or researching residential real estate. We offer assistance in obtaining mortgages and optimize the information shared with these parties to establish productive and efficient relationships.
- We are committed to complete transparency concerning the data we collect, the reasons for collecting it, and how we utilize it. Our objective is to ensure that your journey to finding a new home is a hassle-free, pleasant and enjoyable experience!
To Whom Does This Policy Apply
Users: "Users" are everyone who uses our Services.
Real Estate Professionals (REPs): "Real Estate Professionals," or "REPs," are users who have created accounts (free or paid) with us to sell or rent real estate, participate in our advertising services, and participate in other Services that we direct toward the real estate community. REPs include landlords, agents, developers, institutional property consultants, mortgage professionals and subscribers. As described in this Policy, we send leads to REPs on your behalf.
What Information Do We Collect, and Where Do We Get It
As part of our service, we gather information from visitors to our website. Similar to many online platforms, we utilize technologies such as session and persistent cookies, web beacons (tiny image files on web pages that provide information to the beacon owner about the page viewer), log data, and third-party analytics services to collect and analyze data from all users of our services. This encompasses user search preferences, interactions with advertisements on our website, and location data.
Through your use of the services, our servers automatically record information called "Log Data." This Log Data may include your IP address, browser type, operating system, the referring web page, pages visited, location, mobile number, email address, device details, search terms, and cookie information. Interactions with our services, such as visiting our websites, signing into your account, or engaging with our email notifications, result in the collection of Log Data. We employ this Log Data to offer and enhance our services, measure their performance, customize them to meet your needs, and use the data in an aggregated manner.
It's important to note that this Policy does not pertain to, nor do we assume responsibility for, any information collected by third parties, either through our website, the provided links, or any advertisements.
During the account creation or registration process, or while using our services, we collect personal information such as your name, contact details, mobile number, email address, and profile images/photos/pictures. This information is gathered to provide you with a smoother user experience and tailor our services according to your preferences and interests.
Cookies are small data files that we transfer to your computer to enhance your experience with our Services. We employ two types of cookies:
- Session Cookies: These cookies keep you logged in while you use our Services, enable us to understand better how you interact with our platform, and allow us to monitor aggregate usage and web traffic information.
- Persistent Cookies: Upon your return to our Website or Services, persistent cookies recognize you and retain basic information, such as your most recent search and whether an agent responded to a query you sent through Save Max's Services. These cookies help us remember your preferences and, if you have an account, maintain a consistently optimal user experience after registration.
Most internet browsers automatically accept cookies. However, you can modify your settings or utilize third-party tools to reject cookies or receive prompts before accepting cookies from visited websites. Additionally, you can use your browser settings or other tools to delete existing cookies. Nonetheless, please be aware that disabling cookies may result in certain parts of our Services not functioning as intended.
When you create a REP (Real Estate Professional), account with us, whether as a landlord, agent, developer, or subscriber, we request specific information to set up your account. For all REPs, we require the following details: name, company name (if applicable), phone number, and email address.
If you decide to create a paid REP account and become a subscriber, we will need additional information from landlords and agents, along with a description of your campaign. For subscribers, we collect financial data such as credit card information and billing addresses to handle billing processes. As part of our verification process, a Save Max representative may contact you if you are a subscriber to ensure the accuracy of your information. Rest assured that we treat your data with utmost care and take appropriate security measures to protect it.
In some instances, we may obtain additional information about you from third parties, which we use to improve the services provided by our agents. For example, our partners might assist us in predicting your income range and the likelihood of you purchasing a home. However, it's essential to note that we will only share this enhanced data with specific REPs (subscribers) whom you choose to share information with by contacting them through the Save Max Services. Rest assured that we prioritize data privacy and ensure that information is shared according to applicable laws and regulations.
If you choose to provide location information, such as a ZIP code, street address, or city, during the registration process or through your account settings, we will store and link that information to your account.
The information about your location may be utilized and stored for various purposes, including:
- Localized Features: We use location data to offer localized features, ensuring our Services cater to your specific area and preferences.
- Analytics: We may analyze our Services using third-party analytics services, leveraging location information to gain insights and enhance our platform's performance.
- Relevant Advertising and Marketing: Location data aids in providing you with advertising and marketing materials relevant to your geographical area and interests
- Service Customization: By utilizing location information, we continuously work on improving and customizing our Services to meet your needs and preferences better.
We prioritize the security and privacy of your data, and any usage of location information complies with all applicable laws and regulations.
How We Share Your Information
As you use and navigate our Website, we gather various types of information, which can be categorized as follows:
- Personal Information: This includes personally identifiable details such as your name, address, age, email address, and phone number.
- Sensitive Personal Information: It refers to more sensitive data, including financial information, passwords, biometric data, and medical or health-related information.
- Other Information: This category encompasses all remaining data that is neither classified as "Personal Information" nor "Sensitive Personal Information." Examples include device information, usage patterns, preferences, logs generated when you access and use the Website, local caches on your browser, location data, IP address, and similar details. Please note that this list is not exhaustive and may include other types of data as well.
Any personal information you provide will be used for various purposes, such as allowing you to log in to your account, addressing specific service-related issues, updating you about new services or features, and communicating with you regarding your usage of the Website.
Additionally, other non-personal information we collect will be utilized for the following purposes:
- Analytical Purposes and Data Usage: We use collected information for analytical purposes to understand user behaviour and improve our services.
- Business Purposes: This includes activities related to viewing or advertising residential or commercial real estate, rental properties, or using associated services.
- Website Improvement: Information may be employed to enhance the Website and optimize your overall user experience.
- Targeted Advertisements: We may use the data to provide you with targeted advertisements that align with your interests.
Furthermore, please be aware that we may share all information collected from you, including personal information, with third parties if we genuinely believe it is necessary to comply with applicable laws, regulations, legal processes, enforceable governmental requests or actions, or when required to protect our rights or interests in good faith. Your data security and privacy are of utmost importance to us, and any information sharing will be done per applicable laws and regulations.
Periodically, we may provide the email addresses of those who access our Website to other reputable organizations that offer products or services that may interest you. If you prefer to keep your email address private from other companies or organizations, please get in touch with us at [email protected] or call our call center at 0124-694-0800.
If you wish to decline sharing your information or prefer to keep your email address private from other companies or organizations, please get in touch with us at [email protected] or call our call center at 0124-694-0800.
Individuals who provide us with their telephone numbers online may receive telephone or text message contacts from us regarding information about new products and services or upcoming events. If you do not wish to receive such telephone calls or text messages, kindly email us at [email protected] or call our call center at 0124-694-0800.
This data collection is performed to tailor advertisements to suit your preferences and provide a more personalized experience. Be assured that the information gathered is handled responsibly and in accordance with applicable laws and regulations, ensuring your privacy and data security are upheld. If you have any concerns or questions about this data collection, please don't hesitate to contact us.
"If you wish to decline sharing your information or have any concerns about this data collection, please don't hesitate to contact us at [email protected] or call our call center at 0124-694-0800."
Direct Contact with a REP: When you fill out a form to contact a Real Estate Professional (REP) or use any other contact forms available on our Website or call a REP through our mobile site or app, we may share personally identifiable information that you provide us with, as well as information about your use of our Services, with the party you intended to contact. This may include data you input, such as home search criteria or Log Data we collect as you use our Services.
If a REP wishes to contact you based on the anonymized profile of the Save Max pages you visited, we will contact you to determine if we can facilitate that connection. On certain occasions, if we collaborate with a third party to enhance the leads we offer to our subscriber REPs, we may share additional but limited personally identifiable information with that third party solely for the purpose of fulfilling their duties to us.
Rest assured that we value your privacy, and any sharing of personally identifiable information is conducted in compliance with relevant laws and regulations to provide you with an enhanced experience and more personalized service.
Mortgage Services: If you utilize our services to request a mortgage quote, you authorize us to share the personally identifiable information required for our partners to provide the requested service. However, our partners are strictly prohibited from using this information for any other purpose beyond delivering the mortgage quote.
User-Generated Content: If you choose to use our user-generated content services, such as posting a question, answer, or blog on our Website, be aware that any personally identifiable information you submit in these forums can be read, collected, or used by other users. There is a possibility that this information may be used to send you unsolicited messages. We are not responsible for the personally identifiable information you decide to share in these user-generated content areas.
Protecting Ourselves and Our Users: We may disclose personal information when we deem it necessary and appropriate to adhere to legitimate laws, regulations, or legal requests. We may also use such disclosures to enforce our policies and terms of service and facilitate, process, bill, and collect payments owed to us. The protection of our rights and property, as well as ensuring the safety of our users, is paramount, and we may disclose information in cases of fraud, security concerns, or technical issues.
If we reasonably believe that an emergency involves an immediate danger of death or serious physical injury to any person, we may disclose communications or records without delay to address the situation effectively. Our priority is to uphold the law, safeguard our users' well-being, and protect the integrity of our services.
All Save Max Websites, including this Website, strictly adhere to all applicable Indian Laws. As a company, Save Max has consistently cooperated with all law enforcement inquiries. In the event of a request from law enforcement authorities or a genuine necessity to prevent an imminent breach of the law, Save Max may disclose all or part of your details, including personal information. Our commitment is to ensure compliance with the law and maintain the safety and security of our users and the public.
Mobile Ad Networks and Analytics: For our mobile products, we engage third-party service providers to analyze your mobile Log Data and location data. This analysis helps us enhance and customize our Services, deliver relevant advertisements, and gain insights into how our mobile users interact with our Website and Services. Rest assured that this information is used responsibly to improve your mobile experience while ensuring privacy and data security.
The Accuracy and Confidentiality of Your Account Information Is Your Responsibility: As a user, it is your responsibility to ensure the confidentiality and accuracy of your password, email address, and other account information at all times. We highly advise using a strong password not used with other services for added security. Please be aware that we are not liable for any personal data transmitted to a third party due to an incorrect email address provided by you. Protecting your account information is vital, and we encourage you to take the necessary precautions to maintain the security and privacy of your data.
Third-Party Websites: Our Website may include links to other external websites. Clicking on these links will redirect you to another website. However, we cannot be held responsible for any misuse of information by the controllers of these linked websites. Additionally, we do not assume any liability for the content displayed on websites that utilize the Save Max search functionality. We strongly recommend that you review the privacy statements of these external websites, as they may have different privacy policies compared to ours. It is essential to exercise caution and be aware of the privacy practices of any website you visit through our links.
Sale/Merger: Information about our Users and Website constitutes a valuable business asset for Save Max. Therefore, in the event of any merger, acquisition, or creation of a separate business to provide the Website and our Services, as well as the sale or pledge of company assets, information about our Users, including personal information, may be disclosed as part of these business transactions. Additionally, in circumstances such as insolvency, bankruptcy, or receivership, where company assets are transferred, personal information may be included as one of the business assets. Rest assured that in such instances, we will take appropriate measures to protect the privacy and security of your personal information in accordance with applicable laws and regulations.
Security: We implement commercially reasonable security measures to safeguard against the loss, misuse, and alteration of the information within our control. However, while we take significant precautions, we cannot provide an absolute guarantee of protection for any information shared with us. For enhanced security, when you enter sensitive information, such as credit card numbers, on our order forms, we employ secure socket layer technology (SSL) to encrypt the transmission of that information. Our commitment to data security is paramount, and we continuously strive to maintain the integrity and confidentiality of your sensitive data.